A customer complained 😱 Here's what happened...
Preview text: Spoiler: she was right to challenge this
Using this email in an article? Credit: 5 Hounds email via They Sent It, with a link to this page. Full-size image
- Subject
- A customer complained 😱 Here's what happened...
- Preview text
- Spoiler: she was right to challenge this
- From
- info@
5hounds.com.au - Brand
- 5 Hounds
- ESP
- Klaviyo
- Sent
- Mon Oct 19, 2026, 7:00 PM ET
- Sent to
- Australia (5hounds.com.au), fivehounds.com, Australia (fivehounds.com.au)
- Size
- 93 KB
- Images
- 20
- Links
- 15, 6 of them buttons
- Subject length
- 47 characters
Against 5 Hounds's usual
Sent in the 7 PM hour, which holds 22% of its emails; 72% arrive in the 8 PM hour. The subject is 47 characters; its average is 42.
Email headers
What the brand's servers put on this email. Our receiving servers, the address we subscribed with and unsubscribe links are left out.
- From
- Dr Will - 5 Hounds <[email protected]>
- Subject
- A customer complained 😱 Here's what happened...
- Date
- Mon, 19 Oct 2026 23:00:11 +0000
- Message-ID domain
- klaviyomail.com
- Return-Path domain
- k3.send.5hounds.com.au
- DKIM signature
- d=shared.klaviyomail.com s=def1; d=send.5hounds.com.au s=mtd1
- List-Unsubscribe
- Present, one-click
Servers it passed through, newest first
- from (unnamed) by kmta-mta-blue-….servers.clovesoftware.com with SMTP
Other sending headers (names only): X-Mailer-Info-Extra2, X-Mailer-Info, X-Mailer-Info-Extra, X-Kmail-Account, X-Kmail-Message, X-Kmail-Ops, X-Report-Abuse
Sent just before and after
| Oct 19, 2026 7:00 PM | A customer complained 😱 Here's what happened... (this email) | |
| Oct 14, 2026 12:07 AM | Welcome, friend 🐾 | |
| Oct 5, 2026 7:00 PM | Your feedback shaped our new Fish Bowl 🐟 | |
| Aug 5, 2026 8:00 PM | Why softer poo doesn't mean something's wrong 💩 | |
| Jul 6, 2026 8:00 PM | Here's our promise to you | |
| Jul 1, 2026 8:01 PM | Do you know the signs of dog dementia? | |
| Jul 1, 2026 8:00 PM | Dog dementia is real: The signs every dog parent should know 🧠 |
More from 5 Hounds
All 5 Hounds emailsOct 14, 2026 12:07 AM
Your feedback shaped our new Fish Bowl 🐟
Oct 5, 2026 7:00 PM
Sent the same day by similar brands
Same ESP and the closest weekly volume, sent on Oct 19, 2026.
