AHT doesn't work on hard calls. Here's what does.

Preview text: AHT doesn't work on hard calls. Here's what does. 96 Most customers can handle being…

Tuesday, Sep 1, 2026 at 1:56 PM EasternHubSpot

ScorebuddyCXAHT doesn't work on hard calls. Here's what does.

Fit to screenFull size

Using this email in an article? Credit: ScorebuddyCX email via They Sent It, with a link to this page. Full-size image

Subject: AHT doesn't work on hard calls. Here's what does.
Preview text: AHT doesn't work on hard calls. Here's what does. 96 Most customers can handle being…
From: hello@scorebuddyqa.com
Brand: ScorebuddyCX
ESP: HubSpot
Sent: Tue Sep 1, 2026, 1:56 PM ET
Sent to: cxmoments.com, info.scorebuddyqa.com, United Kingdom (scorebuddy.co.uk), scorebuddyqa.ai
Size: 49 KB
Images: 5
Links: 8, 2 of them buttons
Subject length: 49 characters

Against ScorebuddyCX's usual

Sent in the 1 PM hour, which holds 23% of its emails; 32% arrive in the 9 AM hour. The subject is 49 characters; its average is 48.

Email headers

What the brand's servers put on this email. Our receiving servers, the address we subscribed with and unsubscribe links are left out.

Other sending headers (names only): X-HS-Cid, X-Report-Abuse-To

	Sep 22, 2026 9:03 AM	AI adoption is established. Is it delivering impact?
	Sep 8, 2026 2:03 PM	Meet the speakers behind the CX Excellence Masterclass
	Sep 2, 2026 9:46 AM	The people being scored by AI trust it the least
	Sep 1, 2026 1:56 PM	AHT doesn't work on hard calls. Here's what does. (this email)
	Aug 31, 2026 1:18 PM	Your invite: CX Excellence Masterclass
	Aug 20, 2026 9:03 AM	CX Excellence Masterclass
	Aug 19, 2026 3:04 PM	Registration is open: The AI Reality Check