The DiJulius Group subject lines

38 subject lines averaging 73 characters.

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Oct 28, 2026 11:01 AMWhy the same complaint keeps showing up (and how to stop it).61Why the same complaint keeps showing up (and how to stop it). 96 Canada's telecom…Oct 28, 2026 11:01 AM · 61 characters. Why the same complaint keeps showing up (and how to stop it). 96 Canada's telecom…
Oct 25, 2026 6:41 PMWelcome to the Revolution!26Welcome to the Revolution! 96 Thanks for subscribing to our eService newsletter. Stay…Oct 25, 2026 6:41 PM · 26 characters. Welcome to the Revolution! 96 Thanks for subscribing to our eService newsletter. Stay…
Oct 24, 2026 4:14 PMWelcome to the Revolution!26Welcome to the Revolution! 96 Thanks for subscribing to our eService newsletter. Stay…Oct 24, 2026 4:14 PM · 26 characters. Welcome to the Revolution! 96 Thanks for subscribing to our eService newsletter. Stay…
Oct 21, 2026 11:11 AMThe Pretty Woman Problem: What Kelly Clarkson's Brooklyn Store Feud Teaches Every Business About Customer Perception117The Pretty Woman Problem: What Kelly Clarkson's Brooklyn Store Feud Teaches Every Business…Oct 21, 2026 11:11 AM · 117 characters. The Pretty Woman Problem: What Kelly Clarkson's Brooklyn Store Feud Teaches Every Business…
Oct 14, 2026 11:01 AMState of AI: Over Hyped, Disappointment, and Backlash53State of AI: Over Hyped, Disappointment, and Backlash 96 Discover why AI customer service…Oct 14, 2026 11:01 AM · 53 characters. State of AI: Over Hyped, Disappointment, and Backlash 96 Discover why AI customer service…
Oct 9, 2026 9:21 AMWelcome to the Revolution!26Welcome to the Revolution! 96 Thanks for subscribing to our eService newsletter. Stay…Oct 9, 2026 9:21 AM · 26 characters. Welcome to the Revolution! 96 Thanks for subscribing to our eService newsletter. Stay…
Oct 7, 2026 11:00 AMWill Customers Pay $2-3k for the Apple iPhone Duo / How Apple Wins by not being the Innovator, rather a Fast Follower / Super Proud Dad136Will Customers Pay $2-3k for the Apple iPhone Duo / How Apple Wins by not being the…Oct 7, 2026 11:00 AM · 136 characters. Will Customers Pay $2-3k for the Apple iPhone Duo / How Apple Wins by not being the…
Sep 30, 2026 11:01 AMThree Qualities the 100 Best Companies to Work for have in common / Is AI Costing More than the Humans it has Replaced? / What your Real Flex is146Three Qualities the 100 Best Companies to Work for have in common / Is AI Costing More…Sep 30, 2026 11:01 AM · 146 characters. Three Qualities the 100 Best Companies to Work for have in common / Is AI Costing More…
Sep 23, 2026 11:05 AMThe Downfall of NikeGo Woke…Go Broke?37The Downfall of NikeGo Woke…Go Broke? 96 Explore what Nike’s struggles can teach…Sep 23, 2026 11:05 AM · 37 characters. The Downfall of NikeGo Woke…Go Broke? 96 Explore what Nike’s struggles can teach…
Sep 16, 2026 11:09 AMWhy NPS Surveys are a Poor Indicator of CX / Demographic Time Bomb / Jobs Apocalypse was Overhyped / Instead of Doomscrolling, Call someone you Love150Why NPS Surveys are a Poor Indicator of CX / Demographic Time Bomb / Jobs Apocalypse was…Sep 16, 2026 11:09 AM · 150 characters. Why NPS Surveys are a Poor Indicator of CX / Demographic Time Bomb / Jobs Apocalypse was…
Sep 9, 2026 11:10 AMThis Is What CX Obsession Looks Like36This Is What CX Obsession Looks Like 96 How Sandals Resorts scaled its CX obsession to 19…Sep 9, 2026 11:10 AM · 36 characters. This Is What CX Obsession Looks Like 96 How Sandals Resorts scaled its CX obsession to 19…
Sep 2, 2026 11:09 AMThe Launch Went Great. Now What?32The Launch Went Great. Now What? 96 66% of CX leaders think their service has improved…Sep 2, 2026 11:09 AM · 32 characters. The Launch Went Great. Now What? 96 66% of CX leaders think their service has improved…
Aug 26, 2026 11:07 AMHow Do I Keep My Team from Getting Complacent About Innovation?63How Do I Keep My Team from Getting Complacent About Innovation? 96 A former Intel exec…Aug 26, 2026 11:07 AM · 63 characters. How Do I Keep My Team from Getting Complacent About Innovation? 96 A former Intel exec…
Aug 19, 2026 11:06 AMPeloton Just Posted Its First Profit in Company History. Their Customers Are Still Furious.92Peloton Just Posted Its First Profit in Company History. Their Customers Are Still…Aug 19, 2026 11:06 AM · 92 characters. Peloton Just Posted Its First Profit in Company History. Their Customers Are Still…
Aug 12, 2026 10:54 AMHow Do I Build a Bench of Future Leaders?41How Do I Build a Bench of Future Leaders? 96 Only 11% of companies have a strong…Aug 12, 2026 10:54 AM · 41 characters. How Do I Build a Bench of Future Leaders? 96 Only 11% of companies have a strong…
Aug 5, 2026 10:59 AMCompanies Are Spending More on Employee Engagement Than Ever. Gallup Says It’s Getting Worse. Here’s Why.105Companies Are Spending More on Employee Engagement Than Ever. Gallup Says It’s Getting…Aug 5, 2026 10:59 AM · 105 characters. Companies Are Spending More on Employee Engagement Than Ever. Gallup Says It’s Getting…
Jul 29, 2026 11:02 AMAdobe Just Paid $150 Million to Learn What Every Great Service Brand Already Knows83Adobe Just Paid $150 Million to Learn What Every Great Service Brand Already Knows 96…Jul 29, 2026 11:02 AM · 83 characters. Adobe Just Paid $150 Million to Learn What Every Great Service Brand Already Knows 96…
Jul 22, 2026 11:09 AMXbox Just Laid Off 3,200 People and Said “We Spread Ourselves Too Thin.” Every Business Leader Should Read That Twice.118Xbox Just Laid Off 3,200 People and Said “We Spread Ourselves Too Thin.” Every Business…Jul 22, 2026 11:09 AM · 118 characters. Xbox Just Laid Off 3,200 People and Said “We Spread Ourselves Too Thin.” Every Business…
Jul 15, 2026 11:04 AMThe Industry’s Biggest AI Conference Just Admitted AI Isn’t the Hard Part Anymore81The Industry’s Biggest AI Conference Just Admitted AI Isn’t the Hard Part Anymore 96 CCW…Jul 15, 2026 11:04 AM · 81 characters. The Industry’s Biggest AI Conference Just Admitted AI Isn’t the Hard Part Anymore 96 CCW…
Jul 8, 2026 11:01 AM“Lower Value Human Capital.” A CEO Actually Said That Out Loud.63“Lower Value Human Capital.” A CEO Actually Said That Out Loud. 96 A global bank CEO…Jul 8, 2026 11:01 AM · 63 characters. “Lower Value Human Capital.” A CEO Actually Said That Out Loud. 96 A global bank CEO…
Jul 1, 2026 11:06 AMYour Industry is Innovating Service Delivery...So Why Are Your Customers More Frustrated Than Ever?100Your Industry is Innovating Service Delivery...So Why Are Your Customers More Frustrated…Jul 1, 2026 11:06 AM · 100 characters. Your Industry is Innovating Service Delivery...So Why Are Your Customers More Frustrated…
Jun 24, 2026 11:04 AMThe 20% Rule Every CEO is Ignoring34The 20% Rule Every CEO is Ignoring 96 New research confirms companies with satisfied…Jun 24, 2026 11:04 AM · 34 characters. The 20% Rule Every CEO is Ignoring 96 New research confirms companies with satisfied…
Jun 17, 2026 11:09 AMSame Sky. Opposite Outcomes. What Delta’s Record Quarter Tells You About Competing on Experience.97Same Sky. Opposite Outcomes. What Delta’s Record Quarter Tells You About Competing on…Jun 17, 2026 11:09 AM · 97 characters. Same Sky. Opposite Outcomes. What Delta’s Record Quarter Tells You About Competing on…
Jun 16, 2026 11:29 AMOur 20th Anniversary Gift to You32Our 20th Anniversary Gift to You 96 Enjoy exclusive discounts on keynotes, books, and CXE…Jun 16, 2026 11:29 AM · 32 characters. Our 20th Anniversary Gift to You 96 Enjoy exclusive discounts on keynotes, books, and CXE…
Jun 10, 2026 10:55 AMAmazon Calls Itself “Customer Obsessed.” Then It Cut 30,000 People Who Served Those Customers.94Amazon Calls Itself “Customer Obsessed.” Then It Cut 30,000 People Who Served Those…Jun 10, 2026 10:55 AM · 94 characters. Amazon Calls Itself “Customer Obsessed.” Then It Cut 30,000 People Who Served Those…
Jun 3, 2026 11:07 AMThe New Employee Honeymoon Is Dead. Here’s What Killed It — and How to Fix It.78The New Employee Honeymoon Is Dead. Here’s What Killed It — and How to Fix It. 96…Jun 3, 2026 11:07 AM · 78 characters. The New Employee Honeymoon Is Dead. Here’s What Killed It — and How to Fix It. 96…
May 27, 2026 11:07 AMHarvard Business Review Just Validated Everything I’ve Been Teaching for 25 Years.82Harvard Business Review Just Validated Everything I’ve Been Teaching for 25 Years. 96…May 27, 2026 11:07 AM · 82 characters. Harvard Business Review Just Validated Everything I’ve Been Teaching for 25 Years. 96…
May 26, 2026 10:58 AMSoft Skills Are Becoming Extinct. Here’s How to Train Them.59Soft Skills Are Becoming Extinct. Here’s How to Train Them. 96 This livestream workshop…May 26, 2026 10:58 AM · 59 characters. Soft Skills Are Becoming Extinct. Here’s How to Train Them. 96 This livestream workshop…
May 20, 2026 11:05 AMGood at Their Job. Killing Your Culture.40Good at Their Job. Killing Your Culture. 96 Great individual output doesn’t equal great…May 20, 2026 11:05 AM · 40 characters. Good at Their Job. Killing Your Culture. 96 Great individual output doesn’t equal great…
May 13, 2026 11:01 AMSpirit Airlines Is Gone. I’ve Been Saying This Would Happen for Years.70Spirit Airlines Is Gone. I’ve Been Saying This Would Happen for Years. 96 Spirit Airlines…May 13, 2026 11:01 AM · 70 characters. Spirit Airlines Is Gone. I’ve Been Saying This Would Happen for Years. 96 Spirit Airlines…
May 6, 2026 11:07 AMThe Lazy Way Out: Why Your Customer Experience Inconsistency Is a Leadership Problem, Not a People Problem107The Lazy Way Out: Why Your Customer Experience Inconsistency Is a Leadership Problem, Not…May 6, 2026 11:07 AM · 107 characters. The Lazy Way Out: Why Your Customer Experience Inconsistency Is a Leadership Problem, Not…
Apr 29, 2026 10:57 AM“I Hate AI Chatbots.” — And Why That’s the Best News Your Team Has Heard All Year81“I Hate AI Chatbots.” — And Why That’s the Best News Your Team Has Heard All Year 96 1 in…Apr 29, 2026 10:57 AM · 81 characters. “I Hate AI Chatbots.” — And Why That’s the Best News Your Team Has Heard All Year 96 1 in…
Apr 22, 2026 10:59 AM"Back to Starbucks" Is Working. Here’s the Leadership Lesson Behind It.71"Back to Starbucks" Is Working. Here’s the Leadership Lesson Behind It. 96 Starbucks’…Apr 22, 2026 10:59 AM · 71 characters. "Back to Starbucks" Is Working. Here’s the Leadership Lesson Behind It. 96 Starbucks’…
Apr 15, 2026 10:58 AMTariffs Are Scaring Your Customers Into Shopping on Price. Here's How You Win Anyway.86Tariffs Are Scaring Your Customers Into Shopping on Price. Here's How You Win Anyway. 96…Apr 15, 2026 10:58 AM · 86 characters. Tariffs Are Scaring Your Customers Into Shopping on Price. Here's How You Win Anyway. 96…
Apr 8, 2026 11:07 AMThe Buc-ee’s Paradox: How America’s Cult Convenience Store Earned an “F” While Everyone Still Loves It102The Buc-ee’s Paradox: How America’s Cult Convenience Store Earned an “F” While Everyone…Apr 8, 2026 11:07 AM · 102 characters. The Buc-ee’s Paradox: How America’s Cult Convenience Store Earned an “F” While Everyone…
Apr 1, 2026 10:56 AMWhat Are the Top Service Trends CEOs Can’t Ignore?50What Are the Top Service Trends CEOs Can’t Ignore? 96 55% of companies regret AI-driven…Apr 1, 2026 10:56 AM · 50 characters. What Are the Top Service Trends CEOs Can’t Ignore? 96 55% of companies regret AI-driven…
Mar 25, 2026 10:55 AMHow Do I Align Employee Personal Development with Company Goals?64How Do I Align Employee Personal Development with Company Goals? 96 Quiet cracking is…Mar 25, 2026 10:55 AM · 64 characters. How Do I Align Employee Personal Development with Company Goals? 96 Quiet cracking is…
Mar 18, 2026 4:20 PMWelcome to the Revolution!26Welcome to the Revolution! 96 Thanks for subscribing to our eService newsletter. Stay…Mar 18, 2026 4:20 PM · 26 characters. Welcome to the Revolution! 96 Thanks for subscribing to our eService newsletter. Stay…

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