Your contact center has a blind spot — here's how to fix it

Preview text: <span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field…

Wednesday, May 6, 2026 at 9:15 AM EasternHubSpot

Xima SoftwareYour contact center has a blind spot — here's how to fix it

Image not available

No image available for this email.

Subject: Your contact center has a blind spot — here's how to fix it
Preview text: <span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field…
From: noreply@ximasoftware.com
Brand: Xima Software
ESP: HubSpot
Sent: Wed May 6, 2026, 9:15 AM ET
Sent to: learn.ximasoftware.com, ximasoftware.com
Size: 38 KB
Images: 3
Links: 4, 1 of them buttons
Subject length: 59 characters

Sent just before and after

	Nov 5, 2026 9:13 AM	Is your contact center ready for the year-end rush?
	Nov 4, 2026 11:46 AM	How Should Contact Centers Prepare for Year-End and Q1 Call Volume Spikes? \| Xima Pulse Nov 2026
	Oct 12, 2026 11:02 AM	Tomorrow at 11 a.m. ET: get AI-ready for 2027
	May 14, 2026 10:36 AM	60% of contact centers are flying blind on quality
	May 6, 2026 9:15 AM	Your contact center has a blind spot — here's how to fix it (this email)
	Apr 9, 2026 6:47 PM	Pulse \| April 2026: Still on Hold? Your Contact Center Decision Doesn't Have to Be.